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You can always cancel your order for a full refund prior to shipping. Unfortunately once an order has shipped, we are unable to offer refunds, returns, or exchanges. All sales are final. 

If you wish to cancel an order prior to shipping, or have any questions, please contact our Customer Care team by email through

If we issue a refund to you due to shipping delays or other issues with shipping and delivery, we will refund you via the original manner in which you paid for the relevant order.  Unfortunately, we cannot direct refunds to different accounts or payment methods.



We do not accept exchanges as items may sell out while the requested exchange is returned and processed.

There are missing/damaged items in my order:

Please contact us and we’ll investigate straight away! Send us an email